Change Management | Nashua

Client need:

Our client was adopting a blended learning approach in their organization. We were requested to design and deliver a fun and engaging game to launch their new eLearning system as part of their training campaign. The campaign was to initiate the launch and training for their selected change champions and eLearning ambassadors.

The ultimate goal was to energize and excite the ambassadors for the new eLearning system as well as highlight the benefits of implementing the system in their branches. The game-based experience was required to get ambassadors to adopt the new system and give them skills and techniques of how to navigate change through group knowledge sharing.

Our solution:

We designed a tactile (board) game to include learning a new skill and driving positive behavior change. The skill and knowledge component consisted of:

spa Key benefits of technology (Learner Management System)

spa Key benefits of blended learning.

spa Process to assist staff to embrace change.

The behavioral component was to drive a positive and resilient approach to managing change within the organization. This was achieved through:

spa Team cohesion and support (between champions in different regions)

spa How to create buy-in and manage resistance.

This was delivered in a high energy co-facilitated session with internal sponsors of the project. A total of 40 change champions participated in two  games over a period of 2 hours, with a debrief thereafter.

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