Our Results admin September 15, 2022

OUR APPROACH DELIVERS RESULTS

Our personalised approach is based on a shared value model, our upfront scoping and action mapping extends beyond focused learning design, to gather valuable insights which can be applied to overall employee performance and experience.

COMPLIANCE & ETHICS CASE STUDY

A sample group of 500 learners were surveyed upon completion of the e-learning programme and there was positive feedback and uptake on the learning. There is a second round of measurements to evaluate the difference between 2019 compliance audit results and 2021 audit results to establish a link between the transition to learning and impact on business.

Do you have a task in the near future that allows you to apply the new skill/knowledge?

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CUSTOMER SERVICE GAME

There was a 17% increase in score between the pre- and post-assessment for the test group, as well as a 5% increase between the test and control group.

The below graph shows the frequency summary of the results:

The pre- and post-assessment each had 10 questions, answered anonymously. The assessments were both based on the client specific content areas of the game. Each assessment had variations of questions for  each content area in order to have meaningful test resulst. By not having repeated questions, participants could not memorise the questions and answers.

HAPPY CLIENTS ARE WINNING CLIENTS

PROJECTS WHERE WE HAVE DELIVERED RESULTS